GDPR Information

Last Updated: September 2026

Introduction

rustic-glacier is committed to protecting the privacy of all individuals, including those located in the European Economic Area (EEA). This page provides additional information about how we handle personal data in compliance with the General Data Protection Regulation (GDPR).

This information supplements our Privacy Policy and applies specifically to individuals whose personal data is subject to GDPR protection.

Data Controller

rustic-glacier acts as the data controller for personal data collected through this website. Our contact details are:

rustic-glacier
Level 12, 180 George Street
Sydney, NSW 2000
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with legal obligations to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and to receive information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.

International Data Transfers

As we are based in Australia, personal data collected from individuals in the EEA may be transferred to and processed in Australia. Australia is not subject to an adequacy decision by the European Commission.

When transferring data outside the EEA, we implement appropriate safeguards to ensure your personal data receives adequate protection. These safeguards may include standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, the purposes of processing, and applicable legal requirements.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will inform you accordingly.

We may need to verify your identity before processing your request. We will not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.

Updates

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.